Tenant-Centric Innovation: Mission City's Commitment to Advanced, Supportive Living Solutions
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Up to $1,000 Back on Common Household Damages
Don't let the cost of unexpected home repairs like plumbing clogs or broken windows stress you out. Our reimbursement coverage offers up to $1,000 for these and other common issues like garbage disposal mishaps and carpet stains, ensuring peace of mind in your home maintenance.
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Emergency Hotel Stay Reimbursement
Assurance of a comfortable stay in the event of an overnight emergency if we don’t resolve overnight emergencies fast enough. If it is between 11pm-5am and we don’t have a confirmed vendor in 2 hours.
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Credit Building Opportunity
Enhance your credit score with each on-time rent payment, with retrospective reporting options.
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24/7 Emergency Maintenance Solutions with Guaranteed Responses
Emergency maintenance issues can arise at any hour, and we're always ready to respond. Our 24/7 technician support via video chat guarantees you get the help you need when you need it.
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Annual Late Fee Waiver
A courtesy waiver for one late fee per year.
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Resident Rewards Program
Earn reward points for timely rent payments, redeemable for gift cards and exclusive discounts.
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Your Home, Pest-Free
Santa Barbara's Tailored Pest Management: Protecting Your Home from Ants, Mice, Cockroaches, Bed Bugs, and Fleas. A Promise of Comfort and Safety.
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Move-In Made Easy: Opt-In for Lockbox Access
Our Optional Lockbox Move-In service caters to tenants who wish to begin their move outside of regular business hours. By settling the first month's rent and security deposit with certified funds, you can access your new home at your convenience, starting from 12:01am on move-in day or during weekends. For those not enrolled in the Resident Benefits Package, a nominal fee of $50 grants this added flexibility for a smoother move-in experience.
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Comprehensive Identity Protection
Up to $1M in stolen funds reimbursement and expert identity restoration assistance.
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Hassle-Free Key Return: Lockbox for Move-Out
Ensure a seamless move-out by utilizing our lockbox service for key returns. Tenants with the Resident Benefits Package enjoy this convenience at no extra cost, while others can opt for this service for a $50 fee. This option provides flexibility for returning keys outside of our standard office hours.
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Convenient Air Filter Delivery
Direct home deliveries of air filters to improve indoor air quality and potential energy savings.
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Stay Longer, Stress Less: No Fee for Lease Renewals
Mission City Property Management offers a hassle-free lease renewal experience. We start the process well in advance - two months before your lease expires - by conducting thorough inspections, discussing with owners, reviewing rent rates, and getting all the paperwork ready. Best of all, we've waived the lease renewal fee to make your decision to stay with us even easier.
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User-Friendly Online Portal
Manage rent payments, access important documents, and submit maintenance requests anytime.
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Home Buying Assistance
Support and guidance when you're ready to purchase your forever home.
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Concierge Move-In Support With Utilities and More
Our Move-In Concierge service is tailored to make your relocation effortless. We help you activate utilities, cable, internet, and other services in your new home, aligning with any HOA and lease requirements. Opt for our support or handle the setup yourself – the choice is yours, with our guidance available every step of the way.
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Trusted Vendor Network
Access to vetted, licensed, and insured technicians for your maintenance needs.
These benefits, included in our rental agreement, represent our commitment to providing you with a comprehensive support system for a worry-free tenancy, leveraging technology for convenience and efficiency.