Submitting a Maintenance Request

Maintenance requests can be submitted two ways:

• Through your Resident Portal (preferred)
• By text to 805.319.7000

To help us resolve your request faster, please include:

• Photos or video of the issue, if possible
• Appliance model and serial number, if the issue involves a specific appliance
• Your availability for the next few days, including preferred time windows
• A brief description of the issue, including when it started and how often it happens

Account: Mission City Property Management